Is It Broken?

Symptoms

  • Days in A/R greater than 60
  • Percentage of A/R over 120 days greater than 20%
  • Increasing A/R without increases in patient counts and charges
  • Increase in charges, increase in contractual adjustments, revenue remains stagnant
  • Excessive timely filing adjustments
  • Deposits do not match payments posted.
  • Increase in accounts turned to the collection agency
  • Historical data analysis not available or unobtainable
  • Credit balances exceed 3% of total A/R
  • Collection percentage greater than 100%